• Return & Refund Policy

    Returns

    We take delivery of returns within 30 days of the delivery date. To be eligible

    for a go back, your object need to be:

    Unused, in its original packaging, and within the identical circumstance which

    you acquired it.

    Accompanied by using evidence of purchase (receipt or order affirmation).

    Return Process:

    Initiate a Return: Contact our customer support team at returns@tuffheavydutymats.Com or name us at 1-800-TUFF-MATS to begin the return technique.

    Shipping: You are liable for paying the shipping charges for returning the item, until the return is because of a defect or error on our part. We recommend the usage of a trackable delivery provider to make certain the safe return of your product.

    Inspection& approval : After we get hold of and look at your returned item, we will notify you of the approval or rejection of your refund.

    Refunds

    If you go back is authorized, we will system your refund within 7-10 enterprise days. The refund may be issued on your unique payment approach, and you'll receive a confirmation e-mail once the refund has been finished.

    Please note:

    Shipping fees are non-refundable, except in cases wherein the go back is because of a product disorder or errors within the order. If the object isn't returned in its unique situation, a partial refund can be

    issued, relying at the volume of the damage or use.

     

    Exchanges

    We most effective replace items if they're faulty or broken upon arrival. If you

    need to change a defective or broken object for the equal product, touch us at

    returns@tuffheavydutymats.Com inside 7 days of receiving your order.

     

    Non-Returnable Items

    Certain gadgets are non-returnable, which include:

     

    Custom-sized or custom-designed mats.

    Clearance or very last sale objects.

    Used or mounted mats that show signs and symptoms of wear and tear.

    Late or Missing Refunds

    If you haven’t acquired your refund in the said time body:

     

    Check your bank account or credit card declaration.

    Contact your credit score card enterprise or bank, as it is able to make an effort

    to your refund to be officially posted.

    If you’ve carried out all of this and still haven’t obtained your refund, please

    contact us at support@tuffmats.Com.

    Damaged or Defective Items

     

    If your object arrives damaged or defective, please touch us without delay at

    assist@tuffmats.Com or call 1-800-TUFF-MATS together with your order

    information and images of the harm. We will set up for a replacement or a

    complete refund, including shipping prices.

     

    Contact Us

    If you have any questions regarding our Return& refund policy .Please attain

    out to our customer support team at support@tuffheavydutymats.com or call 1-800-

    TUFF-MATS. We’re here to help you!